Our policy lasts 14 days. If 14 days have elapsed since the product arrived, we cannot offer you a refund or exchange.
To receive a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Many types of products can not be returned. Perishable goods such as food, flowers or magazines can not be returned. We do not accept intimate or sanitary products, hazardous products or flammable liquids.
Other items that can not be returned:
* Gift cards
* Downloadable software
* Certain health and personal health care products
To make a return, you must present us with a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
There are some situations where only a partial refund is granted
* CD, DVD, VHS tape, software, video game, tape, or vinyl record that has been opened.
* Any item that is not in its original condition, that has been damaged or that some parts are missing for reasons that are not due to an error on our part.
* Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an e-mail to confirm that we have received it. We also inform you of our decision regarding our approval or refund request.
If your application is approved, then your refund will be processed, your credit will automatically be applied to your credit card or your original payment method, within a certain number of days.
Refunds late or missing (one-way)
If you have not received your refund yet, please check your bank account first.
Then, contact your credit card issuer, have a delay before your refund is automatically announced.
Then contact your bank. There is often a necessary processing time before a refund is posted.
If after doing all these steps you still have not received your refund, please contact us at firstname.lastname@example.org.
Only items can be refunded. Unfortunately, the items sold are not refundable.
Exchanges (if any)
We only replace an item if it is defective or damaged. If, in this case, you have exchanged your article, send us an e-mail to email@example.com and send us your article to: 4Dephna House, 7 Coronation Road launches, London NW10 7PQ , United Kingdom
If the returned item was identified from a gift. Once we have received the returned item, a gift certificate will be mailed to you.
If you have not been identified as a gift during the purchase, if you have received a gift or a gift, if you have already seen it, click here. and he will know that you have returned the article.
For a RETURN product, you must mail it to: 4Dephna House, 7 Coronation Road launches, London NW10 7PQ , United Kingdom it is your responsibility to pay your own shipping charges to return your item. Shipping costs are not refundable. If you receive a refund, the return costs will be deducted from it.
You are here to buy it.
If you are shipping an item valued at more than $ 75, you want it to be a delivery service that allows you to track or subscribe to delivery insurance. We do not guarantee that we receive the item you are returning to us.